PW Digital Services
Custom Mobile App Development
At PW Digital, we use the latest tools to create custom apps for our customers on both Android & iOS operating systems
Including XCode and SwiftUI for iOS and Apple platforms or alternatively Microsoft's .NET MAUI, where we can develop apps that run on Android, iOS, macOS, and Windows from a single shared code-base.
Customer Portals
Customer self-service portals provide many benefits including: improved customer experience, reduced support costs, increased customer satisfaction, faster issue resolution, empowered customers to find solutions independently using generative AI powered knowledge bases. PW Digital provides custom solutions that can be easily hosted in the Amazon AWS cloud.
Customer Engagement and Service Management Solutions
Configuration and setup of state of the art contact centre and service management solutions, based on leading industry platforms (IFS, Twilio & Nice).
Next-Generation AI Assistants for Human-Like Conversations
Our advanced chatbots leverage generative AI (including customer memory and RAG) to engage users in natural, human-like conversations. Designed to simulate real interactions, they provide seamless and intelligent dialogue experiences via the channel of your choice. Powered by OpenAI APIs, these bots integrate effortlessly to your backend systems to enable end to end automation.